mmk3 Privacy Policy
This policy clearly explains how mmk3 protects your personal information and the purposes for which it is handled.
This Privacy Policy explains our practices regarding the handling of personal information of users who use the services of the mmk3 platform (mmk3.mom). Please read this policy before continuing to use the platform. If you do not agree with the policy, please stop using the platform.
Types of Information Collected
1.1 Information You Provide Directly
We collect the following information that you provide directly when registering an account or attempting to log in—
- Name, email address, and contact number
- Date of birth (for the 21+ age verification check)
- Payment information (KBZPay, Wave Money, AYA Pay phone numbers or bank account numbers)
- A copy of your National ID or government-issued identification card submitted for KYC (Know Your Customer) verification
1.2 Automatically Collected Information
When you use mmk3, our system automatically records the following technical data—
- IP address and device information
- Browser type, language settings, and time zone
- Log files recording which pages were visited
- Data from cookies and similar tracking technologies
- Gaming history — bets placed, deposit and withdrawal records
1.3 Information from Communications with Users
When you contact us via customer service chat or send an email, we keep a record of the content of those communications.
Purpose of Data Use
We use the information we collect only for the following purposes—
- To create, verify and maintain accounts securely
- To process deposit / withdrawal services
- To ensure legal compliance — and to prevent fraud and misconduct
- To provide 24/7 customer support
- To operate the platform and improve the user experience
- To verify compliance with our policy and Terms & Conditions
- To provide responsible gambling controls
We do not sell your personal information to any third-party companies.
Cookies and Tracking Technology
3.1 What Are Cookies
Cookies are small data files stored in your browser. We use them to verify logins, remember language settings, and analyze platform performance.
3.2 Types of Cookies
- Essential Cookies — required for the service to function properly; cannot be disabled
- Functional Cookies — remember your preferred settings
- Analytics Cookies — help us understand which features are used most
You can block cookies through your browser settings, but note that some platform features may become limited as a result.
Data Sharing and Disclosure
We may share your personal information with third parties only in the following limited circumstances—
- Service Providers — companies responsible for processing payments and conducting KYC checks have signed our data protection agreement and handle data only in accordance with our instructions
- Legal Compliance — to fulfill a lawful order from a court, regulatory authority, or law enforcement agency
- Fraud Prevention — to work with investigative organizations against fraud and money laundering threats
- Business Transactions — in the event of an asset sale or merger, data may be transferred with appropriate protections in place
Outside of the circumstances above, we will not disclose your data to anyone.
Data Security Measures
mmk3 applies appropriate technical and administrative security measures to protect your personal information—
- Data transmissions are protected with SSL (Secure Socket Layer) encryption
- Access control — only authorized staff can view your information
- Database encryption at rest provides an additional layer of protection for stored data
- Regular security audits and vulnerability assessments are conducted
- Staff receive data protection training and guidelines
Please note that no digital platform can guarantee 100% security. If a data breach affecting you occurs, we will notify you promptly.
Data Retention Period
We will retain your personal information for as long as necessary to fulfill the purposes described in this policy. Certain types of data may need to be kept longer due to legal requirements—
- Account Data — retained after account closure in accordance with legal requirements
- Financial Transaction Records — kept for a defined period to comply with financial laws
- Customer Support Records — kept for an appropriate period after the interaction ends for review purposes
Once the purpose for retaining data has expired, we will delete or anonymise it so that no individual can be identified.
Your Rights
You have the following rights regarding your personal information that we hold—
Right to access your information
You can request to view the personal information we hold about you.
Right to Rectification
If the data we have recorded about you is inaccurate, you can request that we correct it.
Right to Erasure
You can request that we delete data for which there is no longer a legal retention requirement.
Right to Object
You can object to our processing of data you have provided; however, data that is strictly necessary to comply with the law or to deliver our services may continue to be processed.
To exercise any of these rights, contact us at [email protected]. We will act on your request as quickly as possible upon receipt.
Protection of Minors
The mmk3 platform is intended for users aged 21+ only. If we become aware that we hold personal information from anyone under 21, we will delete it immediately. If you notice a minor using this platform, please notify us at [email protected].
Policy Updates
We may update this Privacy Policy from time to time in response to changes in law or our business operations. When significant changes are made, we will post a clear notice on the platform. Please check the "Last Updated" date of this policy to stay informed. Continued use of the platform after any changes to the policy will be taken as acceptance of the revised policy.
Contact and Enquiries
If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach mmk3 customer support via 24/7 live chat (in Myanmar language) or by emailing [email protected].
We are committed to respecting the data rights of players residing in Myanmar and pledge to uphold this policy faithfully.